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Article History

Received: 1 July 2018

Accepted: 3 July 2018

First Online: 17 July 2018

Authors’ information

: Dr. Beth Lown received her MD from Tufts University School of Medicine and completed her training as a primary physician at Boston’s Beth Israel Hospital in Massachusetts, USA. She has been affiliated with Mount Auburn Hospital, Cambridge MA for three decades and is Associate Professor of Medicine, Harvard Medical School. Dr. Lown has served as President and on the Board of Directors of the Academy of Communication in Healthcare in the U.S. and has served on several committees and task forces as a healthcare communications expert for the National Board of Medical Examiners, United States Medical Licensing Examination (Clinical Skills Step 2). For the past ten years, she has served as Chief Medical Officer of the Schwartz Center for Compassionate Healthcare, a non-profit organization with international programs dedicated to deepening and sustaining compassion at all levels in healthcare organizations.Dr. Setnik received his MD from the Ohio State University College of Medicine and completed his training at the Boston City Hospital and University Hospitals in Massachusetts, USA. He is an Assistant Professor, Department of Emergency Medicine, at Harvard Medical School. He has been an emergency physician at Mount Auburn Hospital for over 40 years, the department chair, and an examiner for the American Board of Emergency Medicine for 35 years. He is focused on the art of teaching the clinical and professional skills of the specialty, and has received numerous awards at Harvard Medical School for his educational programs.

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: Dr. Beth Lown is the Chief Medical Officer of the Schwartz Center for Compassionate Healthcare, a nonprofit organization operating under the 501(c)(3) tax-exempt status of the Massachusetts General Hospital.

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