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The use of knowledge extraction in predicting customer churn in B2B

Crossref DOI link: https://doi.org/10.1186/s40537-021-00500-3

Published Online: 2021-08-17

Published Print: 2021-12

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Jamjoom, Arwa A. https://orcid.org/0000-0002-5062-8942
License Information

Text and Data Mining valid from 2021-08-17

Version of Record valid from 2021-08-17
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Article History

Received: 12 February 2021

Accepted: 8 August 2021

First Online: 17 August 2021

Declarations

:

: Not applicable.

: Not required.

: The author declares no competing interest.