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Why adopt ISO 9001 certification in hospitals? A case study of external triggers and sensemaking in an emergency department in Norway

Crossref DOI link: https://doi.org/10.1186/s40886-017-0058-5

Published Online: 2017-07-19

Published Print: 2017-12

Update policy: https://doi.org/10.1007/springer_crossmark_policy

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