Updates are available Erratum dated 2015-08-12

Click to view Erratum: https://doi.org/10.1186/s40887-015-0007-5

Customer service quality and benchmarking in public transport contracts

Crossref DOI link: https://doi.org/10.1186/s40887-015-0003-9

Published Online: 2015-05-21

Published Print: 2015-12

Update policy: https://doi.org/10.1007/springer_crossmark_policy

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