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Authors
Lee, Sang https://orcid.org/0000-0003-3754-6077
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Funding
Funding for this research was provided by:
TEMP-KSQM
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Article History
Received: 26 September 2017
Accepted: 12 October 2017
First Online: 1 December 2017
Author’s information
: Sang M. Lee is a University Eminent Scholar and Distinguished University Professor Emeritus at the University of Nebraska-Lincoln. He is the Editor-in-Chief of Service Business: An International Journal and International Journal of Quality Innovation, both Springer publications. Professor Lee is the former President of the Decision Sciences Institute (DSI) and currently serving as President of the Pan-Pacific Business Association. He is the author or co-author of 70 books and over 300 journal articles.
: The author declares that he has no competing interests.
: Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
