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Article History

Received: 31 October 2023

Accepted: 25 January 2024

First Online: 19 February 2024

Declarations

:

: Prior to their participation in this research, all respondents were comprehensively informed about the study's objectives, procedures, and their rights. They provided voluntary and fully informed consent to take part in the research. The research underwent ethical review by the School of Consumer Intelligence and Information Systems Research Ethics Committee at the University of Johannesburg. Ethical clearance was granted for the project under reference 2020SCiiS021.

: Not applicable.

: The authors declare that they have no competing interests.