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Article History

Received: 26 April 2024

Accepted: 3 July 2024

First Online: 24 September 2024

Declarations

:

: The interview study was found to be exempt from the Regional committees for medical and healthcare research ethics (REK) Nord approval (ref. 625936), as part of the project “New methods for evaluation of digital health services, eHealth and mHealth – a study of a dynamic concept for effective studies” []. Ethical approval was then pursued and approved by the Personal Data Protection Officer (Personvernombudet) at the University Hospital of North Norway (UNN) (ref. 2023/8767, 03190).The invitation e-mail to potential informants included a brief description of the study, provided a cover letter with more details. The cover letter described their rights as participants and general privacy measures to ensure a safe environment for their honest feedback and contact information for the corresponding author (MB). Explanation of how their data would be anonymized prior to publication was also included. Their response to the corresponding author was taken as informed consent. In addition, before each interview, the interviewer obtained oral consent from informants before beginning the recording and starting the interview.

: Not applicable.

: During the work with developing an electronic online study management system in an earlier project, MB, EÅ and MM saw the potential for similar systems, and wanted to investigate the state of the art for running project management of digitally enabled health studies. This served as the motivation for the overall project, which this interview study is part of []. During the generation of the manuscript, EÅ, DL and MM also established a company around the online study management system.