Flahavan, Victoria
Savoie, Patrick
Twelves, John Luke
Leadbetter, James
Chaldecott, Maya
Naylor, Tamsyn
Moon, Zoe
Horne, Rob
Funding for this research was provided by:
Accurx Ltd
Article History
Received: 8 May 2025
Accepted: 11 November 2025
First Online: 17 November 2025
Declarations
:
: This study was conducted in accordance with the ethical principles set out in the Declaration of Helsinki. Ethical approval was obtained from a Research Ethics Committee of the NHS National Research Ethics Service (NHS REC 22/NW/0332). Informed consent was obtained from all participants.
: Not applicable.
: Victoria Flahavan, Patrick Savoie, James Leadbetter, Tamsyn Naylor and Maya Chaldecott report paid work for Accurx Ltd. Accurx Ltd is a UK-based commercial software company that provides a communication platform widely used by NHS services to communicate with patients. The Accurx software platform was used to deliver aspects of this study.