Caring for the patient, caring for the record: an ethnographic study of ‘back office’ work in upholding quality of care in general practice
Crossref DOI link: https://doi.org/10.1186/s12913-015-0774-7
Published Online: 2015-04-23
Published Print: 2015-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Swinglehurst, Deborah
Greenhalgh, Trisha
License valid from 2015-04-23
Article History
Received: 29 August 2014
Accepted: 27 February 2015
First Online: 23 April 2015