Received: 10 April 2019
Accepted: 4 December 2019
First Online: 23 December 2019
Ethics approval and consent to participate
: The study was approved by both the Human Research Ethics Committee (HREC) at Melbourne Health and the HREC at the University of Melbourne. Participation was confidential, and managers were not informed about who participated. Informed consent was obtained via a Plain Language Statement. Participants were asked to sign and return a consent form prior to commencing an interview.
: Participants’ provided consent for the publication of quotes and information provided during interview.
: The authors declare that they have no competing interests.
: The authors declare no potential conflicts of interest with respect to the research, authorship and/or publication of this article.