Funding for this research was provided by:
Government of Alberta
Received: 15 May 2019
Accepted: 9 March 2020
First Online: 24 April 2020
Ethics approval and consent to participate
: This study and evaluation was considered as a Quality Improvement project and did not require approval by an ethics review board. However, all data collection, management and storing procedures complied with the <i>Health Information Act</i> and <i>the Freedom of Information and Privacy Act</i>. All participants were provided with information on the project and how the data would be used. Participants provided informed verbal consent that was audio recorded before the start of each interview. All interviews were conducted over the phone and data were processed anonymously so the verbal consent was considered as appropriate.
: Not applicable.
: The authors declare that they have no competing interests.