Text and Data Mining valid from 2020-04-16
Received: 14 March 2019
Accepted: 10 March 2020
First Online: 16 April 2020
Ethics approval and consent to participate
: The formal ethics approval and the informed consent by patients were not needed for the patient survey, in compliance with the national guidelines of the Italian Data Protection Authority (Guidelines on Processing Personal Data to Perform Customer Satisfaction Surveys in the Health Care Sector, ExternalRef removed), and according to the Data Protection Officers of all the healthcare organisations involved with the PREMs Observatory. Patient were accurately informed and were free to participate or not to the survey.
: Not applicable.
: The authors declare that they have no competing interests.