Funding for this research was provided by:
Telfer School of Management, University of Ottawa (603024-110199-2001)
Received: 29 May 2019
Accepted: 8 January 2020
First Online: 17 January 2020
Ethics approval and consent to participate
: This study received ethical approval from the University of Ottawa Research Ethics Board, file number 06–17-16. Permission to conduct this study was also granted by management at the Lead Site. Written informed consent was obtained from all participants before beginning interviews and prior to the meeting observation.
: Participants gave consent for direct quotes from their interviews to be published in this manuscript on condition that no identifying information would be revealed.
: None to declare.