McCreaddie, May
Benwell, Bethan
Gritti, Alice
Article History
Received: 11 November 2020
Accepted: 29 June 2021
First Online: 15 July 2021
Declarations
:
: All procedures and methods performed in this study involving human participants were in accordance all the relevant guidelines and regulations. Ethical approval was obtained from the Local Research Ethics Committee (Tayside Local Research Ethics Committee 11/ES/0048). All written complaints and their responses over the period of 1 month were collated and fully anonymized by the complaint handlers prior to being received by the researchers, negating the need for explicit a priori consent, as approved by the LREC which included consent for publication. Caldicott data protection consent forms [CitationRef removed] were completed with data securely held in storage (soft and hard copies) as per ESRC guidelines [CitationRef removed]. No subjects were aged 18 or under. No experimental protocols were involved in this study.
: Not applicable.
: The authors declare that they have no competing interests.