Received: 20 January 2021
Accepted: 30 July 2021
First Online: 3 September 2021
: This study was approved by the University of Technology Sydney Human Research Ethics Committee (UTS HREC 19–3417).Before and during study interviews, participants were given brief introductions to researchers, their reasons for conducting the study and what it involved. They were informed of future publication of findings in journal articles, industry media, conferences and a doctoral thesis. They were made aware confidentiality would be retained through a de-identification process, and each verified their de-identified transcripts. Written consent was obtained for the interviews, audio recording and online survey data collection. Auto-generated case numbers were issued for each participant through the online survey, and their consent forms were stored electronically in separate folders to transcripts. This data was stored electronically on secure University of Technology servers only accessible by one researcher, FY.
: Not applicable.
: FY is a registered Australian community pharmacist, has been an invited speaker at a Guild conference in 2020, and is an independent subcontractor for PSA educational materials. No other conflicts of interest exist for FY, BB or SH.