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Article History

Received: 2 May 2024

Accepted: 22 July 2024

First Online: 30 July 2024

Declarations

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: All methods were carried out following relevant guidelines and regulations in terms of qualitative study research and thematic analysis. The Norwegian National Research Ethics Committee for medical and health research (NEM) assessed the study and the need for their approval was waived due to the study’s focus on health service research and not to provide new knowledge about health and disease which is within NEM’s mandate, ref.number 166973. According to Norwegian research regulations, research protocols should in such cases be approved by the Norwegian Centre for Research Data (NSD) to ensure ethical issues related to privacy protection. The Norwegian Centre for Research Data (NSD) approved all experimental protocols for Research Data (NSD), ref. number 807733. NSD issues nationally valid judgements for studies within the Norwegian context. Audio-recorded informed consent was obtained from all participants before the data collection. This applies to both the individual interviews and the observations. Before the meetings and interviews, the researcher gave a reminder of the main information in the consent form, the voluntariness, confidentiality, and freedom to refuse or withdraw from the study at any stage.

: Not applicable.

: The authors declare no competing interests.