Received: 6 August 2019
Accepted: 23 August 2021
First Online: 8 September 2021
: The quality-of-care survey was thoroughly discussed in the health cluster meetings, in which the Ministry of Health took part. In Iraq, health cluster meeting minutes at national and sub-national levels are considered official documents by the Ministry of Health. The minutes of cluster meetings held in Baghdad (17th April 2018) and Erbil (2nd May 2018) were endorsed by the Ministry of Health. All people interviewed provided verbal consent before the start of the interview.
: WHO as well as the Ministry of Health provided consent for publication. No individual patient or health worker data is provided, therefor individual consent for publication was not needed.
: The process of analysis was shared with the concerned partners and DoHs periodically; none of the partners have any objections; they are used this data as a baseline to either improve or sustain its quality-of-service provision.