Gulfs of expectation: eliciting and verifying differences in trust expectations using personas
Crossref DOI link: https://doi.org/10.1186/s40493-016-0025-9
Published Online: 2016-07-29
Published Print: 2016-12
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Faily, Shamal http://orcid.org/0000-0002-2859-1143
Power, David
Fléchais, Ivan
Funding for this research was provided by:
Engineering and Physical Sciences Research Council (EP/J020591/1)
License valid from 2016-07-29