A machine learning approach to analyze customer satisfaction from airline tweets
Crossref DOI link: https://doi.org/10.1186/s40537-019-0224-1
Published Online: 2019-07-17
Published Print: 2019-12
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Kumar, Sachin
Zymbler, Mikhail
Text and Data Mining valid from 2019-07-17
Version of Record valid from 2019-07-17
Article History
Received: 27 March 2019
Accepted: 7 July 2019
First Online: 17 July 2019
Competing interests
: The authors declare that they have no competing interests.