Received: 1 July 2021
Accepted: 16 December 2021
First Online: 27 December 2021
: An ethics approval was not required as per UK ethics review, because this project was deemed to be an internal quality service improvement initiative to inform the organisation’s strategic planning through improving feedback, explore and understand local contexts and enhance the support and advocacy provided by the Commonwealth Pharmacists Association to its member organisations to support their contributions towards progressing Universal Health Coverage in their own countries.
: This study acknowledges obtaining appropriate consent from individuals participating in this study.
: The authors declare that they have no competing interests.