Received: 3 February 2021
Accepted: 15 February 2021
First Online: 24 February 2021
Ethics approval and consent to participate
: Ethical clearance for this study was granted by King’s College London’s Research Ethics Office under the ‘Minimal Risk Registration’ procedure (registration confirmation reference number MRA-19/20-21106).All participants will provide written informed consent to participate including for their interviews to be recorded.
: As part of the written informed consent, all participants will be asked to give permission for information they provide in interviews to be published in an anonymised form.
: NS is the director of the London Safety and Training Solutions Ltd, which offers training in patient safety, implementation solutions and human factors to healthcare organisations. MD, AB, and RPY were involved in the delivery of the staff support programmes that are being evaluated in this research. The other authors have no conflicts of interest to declare.