Chancen und Grenzen von Chatbots und KI-Agenten im Kundenservice
Crossref DOI link: https://doi.org/10.1365/s35764-025-00559-0
Published Online: 2025-06-20
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Schwerdt, Christian
Text and Data Mining valid from 2025-06-20
Version of Record valid from 2025-06-20
Article History
Accepted: 24 April 2025
First Online: 20 June 2025