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Chatbot – Der digitale Helfer im Unternehmen: Praxisbeispiele der Schweizerischen Post

Crossref DOI link: https://doi.org/10.1365/s40702-018-0424-8

Published Online: 2018-04-23

Published Print: 2018-08

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Stucki, Toni

D’Onofrio, Sara https://orcid.org/0000-0001-8057-0668
Portmann, Edy
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Text and Data Mining valid from 2018-04-23
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Article History

Received: 1 March 2018

Accepted: 2 April 2018

First Online: 23 April 2018