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Potenziale von Chatbots für den innerbetrieblichen IT-Support

Crossref DOI link: https://doi.org/10.1365/s40702-019-00578-7

Published Online: 2020-01-08

Published Print: 2020-02

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Fiore, Dario

Thiel, Christian https://orcid.org/0000-0002-4219-3694
Baldauf, Matthias
License Information

Text and Data Mining valid from 2020-01-08

Version of Record valid from 2020-01-08
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Article History

Received: 14 September 2019

Revised: 7 December 2019

Accepted: 16 December 2019

First Online: 8 January 2020