Self-Service-Portale für das IT-Service-Request-Management: Identifikation relevanter Use-Cases
Crossref DOI link: https://doi.org/10.1365/s40702-021-00804-1
Published Online: 2021-11-10
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Floerecke, Sebastian http://orcid.org/0000-0003-0489-8551
Funding for this research was provided by:
Universität Passau
Text and Data Mining valid from 2021-11-10
Version of Record valid from 2021-11-10
Article History
Received: 13 August 2021
Accepted: 2 October 2021
First Online: 10 November 2021