Does Digitalization Create Customer Loyalty? An Applied Study Using the SERVQUAL Model to Measure the Impact of Banking Digitalization on Customer Satisfaction and Loyalty in Iraqi Banks
Crossref DOI link: https://doi.org/10.15640/jfbm.v12p1
Published Online: 2025-09-06
Update policy: https://doi.org/10.15640/crossmark-policy
Al-Husseini, Dr. Essam https://orcid.org/0009-0002-2002-1389
License valid from 2025-09-06