Analysis of Service Quality Gap between Perceptions and Expectations of Service Recipients using SERVQUAL Approach in Selected Hospitals in Golestan Province
Crossref DOI link: https://doi.org/10.29252/jhs.6.1.58
Published Online: 2018-03-01
Update policy: https://doi.org/10.29252/crossmark-policy
Hoseini Rostami, Fatemeh
Jahani, Mohammad Ali
Mahmoudi, Gharaman
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Journal Owner: Mazandaran University of Medical Sciences
Journal Publisher: Mazandaran University of Medical Sciences