An integrated approach of Kano’s model and importance performance analysis for improving outpatient healthcare services quality – a study of 175 Military hospital
Crossref DOI link: https://doi.org/10.32508/stdjelm.v5iS1.876
Published Online: 2021
Published Print: 2021
Update policy: https://doi.org/10.32508/stdjelm.crossmark
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Huynh, Lan Phuong
Đoàn, Anh Kiều